Client Overview
LogiQC
LogiQC is an innovative technology company that provides cloud-based quality management software (QMS) to over 200 healthcare and community organisations in Australia and New Zealand. With LogiQC QMS, healthcare organisations can strengthen their clinical and corporate governance, delegate what needs to be done, and use real-time data to manage risk, drive improvement and enable a strong reporting culture. Interactive dashboards help managers to manage and easily track the status of key tasks, and organisations can embed their governance framework into day-to-day activities – bringing clarity to delegated responsibilities.
The Challenge
Since 2010, LogiQC has been providing their high-quality software to healthcare and community services organisations across Australia and New Zealand. These organisations rely on LogiQC QMS to monitor, manage and minimise risk across their organisations. If the software is unavailable – or not operating optimally – it could have potentially dire consequences for both employees and patients.
As CNS’ business expanded across Australia and New Zealand, they realised they would need a new managed services partner that could provide local Azure support and services in both countries.
For Bret Mannison, Director at LogiQC, there are two risks to the success of their business: company data being compromised, and if customers can’t access their software platform automatically. Finding a partner that could alleviate these risks on an ongoing basis was therefore crucial.
“These are the two things that are top of the chain for us. If we have problems with either of these things, we’re out of business,” he says. “So, it was vital we found a partner that could deliver”.
