SERVICES

IT Support

 

24/7 monitoring and support, so nothing falls through the cracks. 

IT Support, Monitoring and Service Desk

 

  • CNS specialises in proactive management and supports your applications, infrastructure and technology systems so your business can focus on the profitable and productive areas of your business.

  • With comprehensive managed support services offered, all are based on ITIL Service Management and Microsoft Operations Framework to ensure you are always getting accurate and timely responses. 
More of a visual learner?

Give our IT Support overview video a watch.

 

Features

Get in touch

Our Management Support Benefits

Group 86-1

 

24/7 Support

 Our team is built to support you, and we are ready to respond at a moment's notice. Rather than having to wake up an on-call engineer at 2am, we have people on shift and ready to help, 24 hours a day.

hands-icon

 

Local Team

All services are delivered locally, with the team providing expert services. Our experienced team are well trained, easy to deal with and professional workmanship guaranteed.

app-support

 

App Support

CNS has a range of experience in common business applications. We also offer comprehensive process to onboard, support and manage Line of Business (LoB) Apps for Healthcare, Finance, Manufacturing and Commercial business.

Identity security

 

Security

As a Managed Security Service provider, our staff complete regular security training that secures your business which is highlighted by our ISO 27001 certification.

incident-response-icon

 

Incident Response

Availability or Security, Incident Response is key to quick and successful remediation. CNS provides 24x7 bespoke Incident Response plans for your critical services and scenarios.

reports-dashboards-icon

 

Reports and Dashboards

Through total visibility and accountability, CNS gives you the tools to view and review your service. Live details are provided in real-time with detailed reports and documentation.

documentation

 

Documentation

Current state documentation is always provided. We automate it, no more updating your network diagrams, you will always have a current view of your environment.

asset-management

 

Asset Management

 Up-to-date and accurate details for all your assets including warranty, service contract, compliance status, secure destruction. CNS remove the cost of lost assets, enable accurate budgeting and lifecycle management.

5d9155b07115f9133dd40db3_surface-23

 

Access Anywhere

Using the latest in Microsoft technologies, CNS remove the requirement for complex solutions, providing your staff with a secure digital workplace.

5d9155b07115f95c33d40dbd_surface-31

 

Modern Tools

With Intune always have the latest Microsoft Office suite and Operating system, keep up with the rapid release of new features. Always be two steps ahead of everyone else.

icon-suppoert-orange

 

24/7 Support

With CNS staff available all day, every day monitoring your environment, you won’t be left in the dark. CNS is designed to support your business anytime.

5d9155b07115f922e1d40db8_surface-25

 

Identity Security

Ensure your staff are safe while providing ease of use in their day to day activities. CNS will review and respond to any suspicious activity while creating smart policies.

Talk to us